We were recently joined by 150 enterprise leaders across banking, capital markets and insurance at Indicium AI’s London HQ for the Applied AI Symposium, sponsored by our partner Anthropic.
One message came through in every session: the pilot phase is over. The question now is how to make AI work for real, at scale.
Barbara Correia, Principal AI FDE at Indicium AI, summed it up in her welcome to the packed room: "Enterprises aren't asking whether to deploy AI anymore. They're asking: how to do it at scale, responsibly, and in a way that actually moves the needle."
Ralph Ramos of Anthropic followed with his keynote, “The Agentic Revolution”.
Where AI Is Actually Delivering in Banking & Capital Markets
Josh Walker, Indicium AI’s Client Director - Financial Services, hosted the first panel with senior leaders from Northern Trust, Experian and IG Group.
The panel talked about the challenge shared by many in the room - the tension between moving fast and managing risk in a regulated environment.
The conversation kept coming back to three things: get your data in order first, decide where a person needs to check the AI's work, and measure real results rather than activity.
How AI Is Rewriting the Insurance Operating Model
Zaheer Khaled, Consulting Director at Indicium AI, led the second panel with leaders from Lockton, Convex, Liberty Specialty Markets and Anthropic.
The panel discussed how AI now lets underwriters and claims handlers build their own tools in an afternoon, instead of waiting months for their tech teams.
That is a big opportunity, but it needs clear rules. The goal is to make the safe way to use AI the natural default every time.
Five takeaways from the Applied AI Symposium
- Aim for production, not pilots. Success means people using AI every day to deliver a business result.
- Fix your data first. Good AI depends on good data foundations.
- Give every project an owner. Someone must be accountable for the result.
- Build trust step by step. Keep people checking high-stakes decisions and expand as confidence grows.
- Make the safe path the default one. Give teams the right tools and guardrails from day one.
Indicium AI CTO Steve Bryen closed the day in a fireside chat with Anna Bratton from Anthropic about taking AI in Financial Services from ambition to production.
As a Preferred Partner in the Anthropic Partner Network, Indicium AI helps banks, insurers and capital markets firms deploy Anthropic’s Claude into production, from strategy through to delivery.
