DATA & AI CUSTOMER SUCCESS STORIES
Leading Financial Services Firm
CLIENT: NAME HERE SOLUTION: DATA MIGRATION/DATA PLATFORM OPTIMIZATION PARTNERS: DATABRICKS/dbt LABS
How a Global Payment Leader Optimized Its Data Platform Strategy—Cutting Costs
by 27% While Doubling
Data Volume
A global leader in payment services partnered with Indicium to modernize its data platform strategy. They needed to create a comprehensive, long-term solution to streamline data management, improve operational oversight, and consolidate data into a unified system for business users. The company’s strategic integration of Databricks and dbt streamlined data ingestion, scaled infrastructure, and optimized analytics to drive a 56% improvement in processing speed and a 27% reduction in costs.
Monthly Ingestion
Costs
Without Sacrificing
Performance
With Double
The Volume
Inconsistencies in Data Processing and Accessibility
Inconsistencies in data processing and accessibility were a major challenge for this global leader in payment services. Governance hurdles, including inefficient change management, lack of standardization, and limited control over data pipelines, created operational inefficiencies and data silos. These challenges stemmed from the company’s hybrid data infrastructure, fragmented data sources, and multi-stage business rules.
The organization needed a comprehensive, long-term solution to streamline data management, improve operational oversight, and consolidate data into a unified system for business users. They chose Indicium for its unmatched expertise in the modern data stack, proven frameworks for scalability and automation, and commitment to knowledge transfer, delivering consistency, reliability, and adaptability.
Building a Scalable and Efficient Data Foundation
To enhance scalability, cost efficiency, and governance, Indicium migrated the company’s data platform to dbt and Databricks to bring automation and efficiency to the forefront. To ensure long-term sustainability, Indicium trained over 40 professionals on the new architecture to empower them to support ongoing improvements.
Indicium introduced a structured approach to improve governance with version control, automated testing, guardrails, CI/CD, and tagging. This change stabilized, documented, monitored, and optimized data pipelines to reduce processing costs. A centralized repository improved data access, providing clearer visibility into data flows and business rules while ensuring complete traceability of code changes. These improvements both reduced support tickets and maintenance overhead, and also established a scalable and efficient data foundation. The transition from a fragmented, manual-intensive data ecosystem to an automated, well-governed, and scalable platform enabled greater operational efficiency.
Enhanced Data Platform Performance
By addressing the core challenges of data inconsistency and scalability, the project unlocked substantial cost savings, dramatically increased data processing speed, and empowered the client to handle exponential data growth. Additionally, these improvements positioned the company to leverage data as a strategic asset.
The following results highlight the measurable business impact:
Cost-efficiency: 27% reduction in monthly ingestion costs through optimized pipeline efficiency and cloud resource utilization.
Scaled infrastructure: 2x increase in data volume, enabling the company to better accommodate growing business demands.
Enhanced data processing: Achieved a 56% reduction in processing time, significantly accelerating the generation of critical reports and enabling faster, more informed decision-making.
Increased pipeline reliability: Improved the pipeline success rate from ~70% to 95%, ensuring more stable and reliable data processing.
Proactive issue detection: Implemented 2.5K+ automated tests, enabling early identification of potential issues and minimizing disruptions.
Indicium’s Expertise
+ Collaborative Approach
The client needed more than a technology upgrade. They needed a partner with the expertise, structure, and discipline to turn a fragmented system into a high performing, scalable data platform. Indicium delivered with a proven framework built on collective intelligence, deep technical expertise, and rigorous quality control.
Indicium modernized the client’s data platform and equipped their teams with the skills to manage and scale it effectively. Through our specialized training programs, over 40 professionals gained the expertise needed to apply best practices and maintain operational excellence. This eliminated dependency on external support and enabled the team to drive ongoing improvements with confidence.
Our over seven years of hands-on experience in the modern data stack provided the expertise needed to rapidly modernize the client’s platform with automation, governance, and scalability at its core. Indicium’s flexible engagement model enabled the team to respond to evolving needs and produce immediate results without disruption.
Embedded commitment to quality control set Indicium apart. Standardized architecture templates, automated testing, and proactive monitoring strengthened data integrity, reduced failures, minimized maintenance overhead, and improved pipeline reliability from 70 to 95 percent.
Indicium transformed the way the client operates, turning an unreliable, costly data environment into a scalable, well governed platform that drives real business impact. With automation eliminating inefficiencies, governance ensuring control, and a skilled team prepared to sustain long term growth, the client now has the foundation to scale, innovate, and compete at the highest level.